Guides pas à pas pour résoudre les problèmes de eBay - Page 2

Instructions to help with popular customer service issues

Popular eBay How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common eBay customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing eBay customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other eBay customers

Potential fraud issue with the sale of an item
It's time to me to update my checking account information on file and upload a bank sta...
Jan. ** I made a purchase. Seller contacted me and asked if he could bring item to my...
The shoes that I sold can I get them back
I have charges on my pay pal from ebay that look like this*user*eBay Commerce Inc.*Jan...
Order ***-*****-***** hasn't arrived yet mb shop manually ordered ******** got comferma...
Need help with package
I never received Order number:**-*****-*****
Need a refund, sent back items but didn't get refund
The supplier notified that I would receive a refund on a purchase. The supplier info...
When do I get my package?
A buyer is returning an item, but my return address is wrong. I need to change the retu...
I want to pay using my credit card on your records
Need to paid for shipping on item I purchase but shipping was left off by accident.
I was going through return process but they only refunded me * dollars and the item was...
The issue in GetHuman*******'s own words Doris Campagna and Richard Lauersdorf**TERRY C...
I ordered something and the seller has not shipped the item. I need to cancel transacti...
Help with product issues
See more issues reported by eBay customers

Does GetHuman write how-to guides because they are a partner of eBay?

GetHuman has no affiliation whatsoever with eBay, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of eBay have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

eBay Reference

Guidance for Other Companies

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