Guides pas à pas pour résoudre les problèmes eBay

Instructions to help with popular customer service issues

Popular eBay How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common eBay customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing eBay customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other eBay customers

I have an item sold on eBay, the shipping costs are higher then what the customer paid...
The parchase I made was Charged two times
Sports card I received not as described
There’s a truck for sale but the seller is saying that we have to go through eBay, it j...
I need help listing an item
Seller not refunding my money
Fraud through cards purchased through store
i have a return but no shipping lable
I want my money refunded for an item that I didn’t get
I need to speak to customer service immediately please immediately as fast as you can m...
I put the wrong shipping address on my May ** order.
Going to file mail fraud charges with a seller on ebay and reporting ebay as well, as E...
I purchased a car through ebay vehicle protection and have spoken with the seller but n...
Return information having issues with return
Don’t know how to use computer to send part back does not fit. Wrong size holes in carb...
Sold an item want my payment
Want to post something for sale. How much is it to post? And for how long
Need to find out the tracking of an order all I have is the order number
See more issues reported by eBay customers

Does GetHuman write how-to guides because they are a partner of eBay?

GetHuman has no affiliation whatsoever with eBay, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of eBay have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

eBay Reference

Guidance for Other Companies

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