Guides pas à pas pour résoudre les problèmes Xbox

Instructions to help with popular customer service issues

Popular Xbox How-to Guides

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Comment exécuter un test de connexion réseau sur Xbox ?Comment récupérer un compte Xbox piraté ?Comment puis-je réinitialiser ma Xbox en usine ?Comment restaurer ma Xbox 360 à ses paramètres d'usine d'origine?Comment passer une commande pour l'événement Xbox Cyber Monday?Comment passer une commande pour l'événement Xbox Black Friday?Comment trouver des offres Cyber Monday pour Xbox?Comment trouver des offres Black Friday pour Xbox?Comment retourner un article à la Xbox de leur vente Cyber Monday?Comment retourner un article à la Xbox de leur vente du Black Friday?Existe-t-il un moyen de modifier le mot de passe de mes paramètres familiaux sur Xbox ?Comment réinitialiser le mot de passe des paramètres de ma famille sur Xbox?Comment résoudre les téléchargements lents de jeux ou d'applications sur Xbox?Comment annuler un abonnement Xbox Live Gold sur Xbox One?Comment récupérer mon ancien compte Xbox?Comment signaler un problème sur Xbox One?Comment puis-je faire appel d'une interdiction ou d'une suspension sur Xbox Live?Comment informer Xbox One d'un problème avec un jeu ou un utilisateur?Comment obtenir un remboursement de Xbox?Comment récupérer un compte Xbox piraté?Comment exécuter un test de connexion réseau?Comment signaler une personne qui me menace?Comment réinitialiser ma Xbox en usine?Comment obtenir un remboursement pour un service sur lequel je n'étais pas d'accord?Comment obtenir un remboursement sur Xbox?Comment réinitialiser le code parental?Comment réinitialiser le mot de passe des paramètres de ma famille?Comment annuler le renouvellement de l'adhésion sur Xbox Live?Informations de connexion oubliéesVoir plus ancien

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Xbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Xbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Xbox customers

I have purchased multiple add on content for The Sims * which all of a sudden stopped w...
My Xbox no longer works and my friend no longer uses his account for the meantime until...
Umm y’all have a pending transaction in my cash app that I didn’t pay for and it took m...
I'm trying to connect my Xbox *** to the wireless network and I can't connect
Can't redeem xbox live card. It's telling me I have a credit card on file but I haven't...
I need to get a copy of my reverse mortgage contract which I signed with Met Life in ****.
Can’t renew Xbox live and and nothing loads
My child's xbox account was permanently suspended yesterday and neither he nor I know w...
Have a question about games being transferred from old Xbox to the new **** s series w...
I need to talk to someone about a old number on my account they told me to get the hold...
Sibling entered wrong password for the Xbox account too many times and locked the accou...
my xbox controller turns on and the xbox button works. but none of the other buttons wo...
Game purchase not showing up
Me and my friends did pictures of each other as a joke and none were bad like at all it...
Cannot get old account to work cannot remember anything associated with it
I can't sign in, and i have already reset my xbox and removed restablished my profile...
i want to be able to actually purchase things on the xbox store unblock my debit card
I was falsely banned for my gamer pic and it's a picture of me in a onesie.
See more issues reported by Xbox customers

Does GetHuman write how-to guides because they are a partner of Xbox?

GetHuman has no affiliation whatsoever with Xbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Xbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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