Guides pas à pas pour résoudre les problèmes Xbox

Instructions to help with popular customer service issues

Popular Xbox How-to Guides

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Comment restaurer ma Xbox 360 à ses paramètres d'usine d'origine?Comment passer une commande pour l'événement Xbox Cyber Monday?Comment passer une commande pour l'événement Xbox Black Friday?Comment trouver des offres Cyber Monday pour Xbox?Comment trouver des offres Black Friday pour Xbox?Comment retourner un article à la Xbox de leur vente Cyber Monday?Comment retourner un article à la Xbox de leur vente du Black Friday?Comment réinitialiser le mot de passe des paramètres de ma famille sur Xbox?Comment réinitialiser le mot de passe des paramètres de ma famille sur Xbox?Comment résoudre les téléchargements lents de jeux ou d'applications sur Xbox?Comment annuler un abonnement Xbox Live Gold sur Xbox One?Comment récupérer mon ancien compte Xbox?Comment signaler un problème sur Xbox One?Comment puis-je faire appel d'une interdiction ou d'une suspension sur Xbox Live?Comment informer Xbox One d'un problème avec un jeu ou un utilisateur?Comment obtenir un remboursement de Xbox?Comment récupérer un compte Xbox piraté?Basculer le compte de la Xbox 360 vers la Xbox 1Comment configurer une Xbox One?Comment exécuter un test de connexion réseau?Comment signaler une personne qui me menace?Pourquoi mon tableau de bord n'apparaît-il pas après avoir fait fonctionner ma Xbox?Comment réinitialiser ma Xbox en usine?Comment obtenir un remboursement pour un service sur lequel je n'étais pas d'accord?Comment obtenir un remboursement sur Xbox?Comment réinitialiser le code parental?Voir plus ancien

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Xbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Xbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Xbox customers

I can't sign into my Xbox One at all and I can't contact me customer Sports now it's al...
I have problems with my xbox and I forgot my password also I can't even log in because...
Yesterday I noticed that someone had tried to log into my account so I tried to change...
Xbox one *Turn on Xbox get green Xbox screen come up then it goes blank and stays that way.
So I've tried contacting Microsoft and Xbox via telephone and online as I've been direc...
Im having issues with my wifi connection. I'm trying to figure out if it's my router or...
the xbox gift card code says its not found
I would like to cancel my subscription
When I went to bed last night everything was fine I woke up this morning and when I tri...
I have a pre ordered game that my daughter accidentally did but I want to cancel it
I can't connect to madden's online And I think I wanna refund if ya can't make this work
no se la contrase*a de mi cuenta de xbox y no tengo el gmail ni la contrase*a quiero ca...
Headset not working on a new coonsol
I want either my gamer tag back account from being locked or my money back simple
Need help with xbox live gold conversion and game sharing.
After turning on my XOne console. I get a message that updates are required for my mach...
I’m not sure if this contact is correct. I’m been charged *times a month for my sons Xb...
I have been banned because my account was hacked now I can’t not talk or play with my f...
See more issues reported by Xbox customers

Does GetHuman write how-to guides because they are a partner of Xbox?

GetHuman has no affiliation whatsoever with Xbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Xbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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