Guides pas à pas pour résoudre les problèmes Xbox

Instructions to help with popular customer service issues

Popular Xbox How-to Guides

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Comment passer une commande pour l'événement Xbox Cyber Monday?Comment passer une commande pour l'événement Xbox Black Friday?Comment trouver des offres Cyber Monday pour Xbox?Comment trouver des offres Black Friday pour Xbox?Comment retourner un article à la Xbox de leur vente Cyber Monday?Comment retourner un article à la Xbox de leur vente du Black Friday?Comment réinitialiser le mot de passe des paramètres de ma famille sur Xbox?Comment réinitialiser le mot de passe des paramètres de ma famille sur Xbox?Comment résoudre les téléchargements lents de jeux ou d'applications sur Xbox?Comment annuler un abonnement Xbox Live Gold sur Xbox One?Comment récupérer mon ancien compte Xbox?Comment signaler un problème sur Xbox One?Comment puis-je faire appel d'une interdiction ou d'une suspension sur Xbox Live?Comment informer Xbox One d'un problème avec un jeu ou un utilisateur?Comment obtenir un remboursement de Xbox?Comment récupérer un compte Xbox piraté?Basculer le compte de la Xbox 360 vers la Xbox 1Comment configurer une Xbox One?Comment exécuter un test de connexion réseau?Comment signaler une personne qui me menace?Pourquoi mon tableau de bord n'apparaît-il pas après avoir fait fonctionner ma Xbox?Comment réinitialiser ma Xbox en usine?Comment obtenir un remboursement pour un service sur lequel je n'étais pas d'accord?Comment obtenir un remboursement sur Xbox?Comment réinitialiser le code parental?Voir plus ancien

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Xbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Xbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Xbox customers

My game passes keep uninstalling on call of duty and mortal kombat **
its says my porfile dosent have permission to play on line
hi, I repaired my xbox *** and replayed Dirt * after years. So I wondered if I could al...
I went to play call of duty cold war and it said i needed to re login to my activision...
Can I get a refund of my money my son has used on fortnite
I have been trying, for around a month, to have all things XBOX cancelled... I see a NE...
Somebody is hacking and they got my IP jhfgghufhgfhjfghbkgfhbghkbkjgr bhkghbkfgbhkgfbhk...
My son purchase games in October November I didn’t get a refund and my son purchase gam...
My Xbox gift card code is unreadable. I purchased a fifty dollar code at my local groce...
I know my gamer tag but forgot email and password associated with my Xbox account
I know my gamer tag but I cannot remember the email and password associated with my account.
I'm trying to set up my xbox one offline, I just bought it and I don't know where to st...
I need help to stop paying for a Xbox account which is no longer used I have been payin...
I cannot buy Xbox live with my three month live gift card. It says this number is not f...
My account password won’t work
I tried to sign back in to my Xbox account and I can’t get to sign in because I can’t g...
I forget my password and i want to reset the email
can't reach a person because the website says you have to log in. My login isn't working.
See more issues reported by Xbox customers

Does GetHuman write how-to guides because they are a partner of Xbox?

GetHuman has no affiliation whatsoever with Xbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Xbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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