Guides pas à pas pour résoudre les problèmes Xbox

Instructions to help with popular customer service issues

Popular Xbox How-to Guides

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Comment passer une commande pour l'événement Xbox Cyber Monday?Comment passer une commande pour l'événement Xbox Black Friday?Comment trouver des offres Cyber Monday pour Xbox?Comment trouver des offres Black Friday pour Xbox?Comment retourner un article à la Xbox de leur vente Cyber Monday?Comment retourner un article à la Xbox de leur vente du Black Friday?Comment réinitialiser le mot de passe des paramètres de ma famille sur Xbox?Comment réinitialiser le mot de passe des paramètres de ma famille sur Xbox?Comment résoudre les téléchargements lents de jeux ou d'applications sur Xbox?Comment annuler un abonnement Xbox Live Gold sur Xbox One?Comment récupérer mon ancien compte Xbox?Comment signaler un problème sur Xbox One?Comment puis-je faire appel d'une interdiction ou d'une suspension sur Xbox Live?Comment informer Xbox One d'un problème avec un jeu ou un utilisateur?Comment obtenir un remboursement de Xbox?Comment récupérer un compte Xbox piraté?Basculer le compte de la Xbox 360 vers la Xbox 1Comment configurer une Xbox One?Comment exécuter un test de connexion réseau?Comment signaler une personne qui me menace?Pourquoi mon tableau de bord n'apparaît-il pas après avoir fait fonctionner ma Xbox?Comment réinitialiser ma Xbox en usine?Comment obtenir un remboursement pour un service sur lequel je n'étais pas d'accord?Comment obtenir un remboursement sur Xbox?Comment réinitialiser le code parental?Voir plus ancien

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Xbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Xbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Xbox customers

I bought a game when i launch it it says unavailable
I would like to get a refund for a game that doesn't work
My xbox will no longer connect to my wifi ive had no issues for months now I have no wi...
hi i bought xbox game pass ultimate and it says i dont have it and its not letting me j...
I can't play a game i bought.
I’m going to buy. Box series x but I still want my old Xbox console to work at a differ...
My Xbox one won't let me play Xbox *** on it because it says I dont have xbox live(I do...
can't sign back in the xbox
I have and overdue payment on xbox game pass and I want to pay for it and and stop the...
I was charged twice for xbox live. And i would like the one payment back
I deleted a card from my account and it’s telling me to enter a password. I need to spe...
I wanna get unsuspended or banned from xbox i been banned twice already
Xbox one randomly stuck on preparing councel **% out of nowhere...
I have been getting suspended and I like to know why I have and then if I did get suspe...
So I’m trying to play fortnite but it’s talking bout I need Xbox live gold make it stop...
I can’t get on my Xbox account
I can’t get on my account. I have changed my password with Microsoft twice and still ca...
mh son got banned and i don't know why*if it is because of language everybody curses on...
See more issues reported by Xbox customers

Does GetHuman write how-to guides because they are a partner of Xbox?

GetHuman has no affiliation whatsoever with Xbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Xbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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