Guides pas à pas pour résoudre les problèmes Xbox

Instructions to help with popular customer service issues

Popular Xbox How-to Guides

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Comment puis-je réinitialiser ma Xbox en usine ?Comment restaurer ma Xbox 360 à ses paramètres d'usine d'origine?Comment passer une commande pour l'événement Xbox Cyber Monday?Comment passer une commande pour l'événement Xbox Black Friday?Comment trouver des offres Cyber Monday pour Xbox?Comment trouver des offres Black Friday pour Xbox?Comment retourner un article à la Xbox de leur vente Cyber Monday?Comment retourner un article à la Xbox de leur vente du Black Friday?Comment réinitialiser le mot de passe des paramètres de ma famille sur Xbox?Comment réinitialiser le mot de passe des paramètres de ma famille sur Xbox?Comment résoudre les téléchargements lents de jeux ou d'applications sur Xbox?Comment annuler un abonnement Xbox Live Gold sur Xbox One?Comment récupérer mon ancien compte Xbox?Comment signaler un problème sur Xbox One?Comment puis-je faire appel d'une interdiction ou d'une suspension sur Xbox Live?Comment informer Xbox One d'un problème avec un jeu ou un utilisateur?Comment obtenir un remboursement de Xbox?Comment récupérer un compte Xbox piraté?Comment exécuter un test de connexion réseau?Comment signaler une personne qui me menace?Comment réinitialiser ma Xbox en usine?Comment obtenir un remboursement pour un service sur lequel je n'étais pas d'accord?Comment obtenir un remboursement sur Xbox?Comment réinitialiser le code parental?Comment réinitialiser le mot de passe des paramètres de ma famille?Comment annuler le renouvellement de l'adhésion sur Xbox Live?Informations de connexion oubliéesVoir plus ancien

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Xbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Xbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Xbox customers

I keep getting full-page ads asking me to purchase XBox Game Pass. Is there any way to...
I just want to tell you that I need someone to call me back
My boyfriend got banned for cussing and someone else said a slur he’s extremely upset a...
My Account habe abspecken Bann can you Help me because a girl gibt me it
I live in canada, andi gifted a friend who lives in the u.s. a game and he can't redeem...
Would like cards blocked and new cards issued
Lost or stolen Xbox prepaid cards. Just bought today
None of games work and my profile doesnt work..
Bought a xbox * from a friend who just got a new one will not let me log in saying a p...
Fraudulent activity from XBox on my credit card account. Citibank asked me to reach out...
My subscription is saying expired yet I am paying **.** per month.I would like this to...
My account is saying no subscriptions , yet I am paying £**.** per month . I would like...
someone got my password wrong tany times so they locked my account
I payed for game pass console and I can't pay sea of thieves it just keeps telling me t...
I bought gta * on my xbox one. It downloaded but wont let me play. I’m thinking it migh...
I was charged R**,** on my credit card I don't know what for because I didn't authorize it
I got communication suspended for absolutely no reason at all
We would like to transfer ownership of some games from one of our family to the other...
See more issues reported by Xbox customers

Does GetHuman write how-to guides because they are a partner of Xbox?

GetHuman has no affiliation whatsoever with Xbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Xbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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