How Do I Switch My Internet Provider to Verizon FiOS?

In three simple steps, you can switch your internet provider to Verizon Fios. All you need to do is find out if they are available in your area, select a plan that suits you and make an order and schedule the installation. Switching to Verizon Fios has never been easier!

It's easy to get started with Verizon Fios as your new internet provider. Maybe you have switched your address or want to switch from your current provider. You will get the fastest internet available, uninterrupted streaming, and quality picture and sounds. Below are three simple steps you need to follow to switch your internet provider to Verizon Fios.

How to make the switch

1. Confirm that Fios is available in your area

It's essential to make sure Verizon Fios cover your location. Coverage refers to whether the company offers internet services in that area. You can only get the service in a covered area. To find out whether Verizon Fios is available in your area, log on to their website. On the top right of the screen, you will see a button, "Check Availability."

A click on the button will direct you to a new page that will ask you to enter your street address. Enter your correct address and send. The next page will show you whether or not your area is covered. If Verizon Fios is available in your area, proceed to choose a plan.

2. Choose a plan

This is a fun, exciting step. You get to review all offers Verizon Fios has to find the one that best suits your needs. To access these offers, log on to the Verizon Fios webpage. The kind of package you choose will depend on your internet and phone usage. The different packages suit different situations. For example, 200 Mbps will allow great streams and downloads for single users. If you intend to have multiple users on your connection, you may want to switch gears and get the 400 Mbps package

Get in touch with Verizon Fios to get a good analysis of your phone and internet usage before settling on a package. The chat with support features on the web page will evaluate your needs and your payment plan. Once you decide on the most comfortable plan, it's time to schedule your installation.

3. Place your order and schedule your installation

Place your order on the plan you have chosen. The Verizon Fios specialists will create an account for you and lock in your order. You may be required to provide your information and your payment plan to finalize your order. You can do all this through the website. You may get live assistance from the support link below your screen reading "Chat with us." The specialists will help you with making an order.

Choose an installation date next to finalize the process. If you are moving to a new address, it's advisable you choose a date two weeks prior. This will make your moving experience more seamless. The installation crew will have enough time to plan and conduct the installation process. You also will be able to avoid an internet connection gap. If the current resident of your new home has not moved out yet, no need to worry, Verizon Fios will contact them to arrange the disconnection of their services once you make an order. Also, remember to select a date when you will be home and available.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
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