Guides pas à pas pour résoudre les problèmes UPS

Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

I need help with change of delivery address
Need help with finding my package.
Package appears lost and tracking shows no updates
I was supposed to have a package delivered yesterday and it never showed up.
The tracking info is marked as delivered but the UPS store doesn't have it.
Local post office received a container saying my package was inside and it was not, you...
I ordered merchandise from Samsung, their site used an old address for my shipping info...
Change delivery of package
Need to change shipping address. Contacted the supplier and they said to call in. Track...
My **** dollar package did not get delivered! Ups said it would be delivered today!
UPS says package arrived but there is no package
The package was shipped to the wrong address. I have been trying to contact someone but...
Website says package delivered but there is no sign of it anywhere
My package says it was delivered yet it’s not here where is it
My package says it was dropped off at but there’s no package here I wanna know where th...
I have a problem with a package
I am trying to figure out the name of the UPS man who used to delvier on our route. He...
I need to refuse delivery of a package.
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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