How Do I Fix an Error on My Booking with Southwest Airlines?

You can fix errors on your booking with Southwest Airlines if you notice them on time. Otherwise, you can miss that flight or be forced to buy another air ticket. Always check your details to ensure they match with the intended destination, date, names and airport departure before you finalize everything. If you book online, request a copy of the ticket and confirm everything. Contact Southwest Airlines customer support for further assistance for any issues.

Jul 9, 2020

How Do I Fix an Error on My Booking with Southwest Airlines?

Have you ever been in that situation that you book your flight to the intended destination then proceed to sleep happy that everything is alright, then you wake up in the morning to make hotel reservations only to realize that you booked your flight from the wrong airport or to the wrong airport. This is truly frustrating.

After you have finished blaming yourself, you can read below to learn how to fix your booking problem with Southwest Airlines. Passengers have different experiences. If your flight is days, weeks or months apart.

  • First, you can cancel the flight. Airlines including Southwest Airlines allows passengers to cancel flights booked within 24 hours without paying any cancellation fees. Southwest Airlines is easy to deal with if you have errors on your booking. You can cancel your flight on Southwest Airlines. Contact Southwest Airlines customer support or log into their website to find your reservation and cancel.
  • Alternatively, you can change your flight to the correct departure location and destination. This is a big airline and fly many destinations which means you won't have issues changing your location. Go through the steps highlighted on the website to get the new flight that works for you.

If the new flight has the same air fare, you can make the change without paying additional money. However, if the new flight is more expensive, you will add extra money or points. In case the flight is cheaper, then the extra points is deposited into your Rapid reward account. Southwest Airlines is loved because it has a better policy than the rest when it comes to changing flights.

Can I Fix the Errors on My Booking with Southwest Airlines Online?

You can also log into Southwest Airlines website to check your upcoming reservations. If you have problems contact Southwest Airlines customer support for quick action. This ensures there are no further inconveniences.

Some passengers have had issues with their details being entered incorrectly or missing from the system when they check their reservations. Changing your flight number can cause errors on the system due to Southwest Airlines schedule change. Once you report the issue, the technical support team will resolve it quickly.

In some instances, your birthday could be missing on your reservation. The customer support representative may advice you to cancel the reservation and rebook to get rid of the problem. They can assist you do that from their side.

Name change problems are tricky and it's best you book a flight using your legal names as they appear in your driver's license. If you are recently married and your name has changed, present the right documentation for review at the airport when travelling. Name errors are common but the names must match your identification. This is a DoT requirement as they watch for people on the no-fly list.

Other errors like booking your flight on the wrong date can be fixed easily if the booking was done within 24 hours of your noticed error. However, Southwest Airlines advises passengers to always check all the detail when booking to ensure that things are okay before clicking the book button or picking the ticket. This prevents issues at the airport or having to miss your flight because the errors were not noticed or corrected on time.

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How Do I Fix an Error on My Booking with Southwest Airlines?

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