Guides pas à pas pour résoudre les problèmes Sony

Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

Someone hacked my account and my financial institution shut them down after making a fe...
My ps* controller will not connect to my ps* console. I have tried plugging in the usb...
I jus bought ps plus & it says that i dont have it
My DualSense controller’s left stick is faulty. There is excessive upward drift that i...
cant get netflix up .says to retry. netflix says to call you. all others work on inter...
My brother restore my ps* n dont remember email or pass word I've been with sony ** yea...
Locked out account email needs to be switched
My system keeps on saying system cannot be started and and it's telling me to use a USB...
My xbr**x***h and HT-s*** are not staying connected via ARC. I connect and configure bu...
Ps* controller triangle button does not work
I purchased a video game that is fundamentally broken as a product, as well as not bein...
someone took money off my card and used it on play station
I did not authorize a payment on my game and my debit card was charged
I need a replacement tv. I was told this by BestBuy.
my psn card didn't work
I got on my game and I couldn't login to my playstation account,so when I tried it said...
Hacked ps* account need help getting it back really upset at the low security y’all hav...
I need to know how long my psn account is suspended as i have received no email
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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