How Do I Transfer My Simple Mobile Account to Another Carrier?

Simple Mobile is a prepaid cell service that allows customers to transfer Simple Mobile accounts to a new carrier whenever they want. The device has to be compatible and the number eligible for the transfer to be possible. The process is absolutely free. You can perform a Simple Mobile account transfer online or by contacting customer service.

Jan 29, 2020

How Do I Transfer My Simple Mobile Account to Another Carrier?

When you no longer want to use your Simple Mobile account and you want to transfer your account to a different carrier, it is entirely in your right to do so. Good news is that it is possible too.

You should know that just because Simple Mobile cannot stop you from moving your account to a new carrier, it does not mean that your new carrier will automatically accept it. You should call beforehand and speak to a customer service agent about how you would go about transferring an account from a different carrier to their network.

Considering the amount of competition in the telecommunications industry, you will rarely find a carrier network that will not allow you to keep yur number. On the other hand, tinier prepaid card services may be inclined to decline your porting offer.

Another issue with transferring your account from Simple Mobile to a new carrier is that you can only port your Simple Mobile number if you are the primary account holder. Therefore, if you are part of a family or shared plan, you might want to get a separate plan from the one you are currently part of or risk being denied approval.

You will also be unable to transfer your account if your Simple Mobile number is registered under a company name. You will have to change to an individual number under your name.

Since Simple Mobile is a ReUp (prepaid) service, you do not have to worry about paying early termination fees. Any debts or balances will be transferred to your number despite being on another device.

Calling Simple Mobile customer service to ensure that you are eligible to transfer your number to a new carrier is recommended. If your are not eligible all your porting efforts will always fail.

How To Transfer Your Account

You should ensure that your Straight Talk number is still active before contacting your new carrier. If you cancel it before you port your number, you will be unable to transfer your account.

Contacting your new carrier is the next step. You should find out all you can about the carrier and get the best plan possible. You will have to provide personal information such as your name, address and account number. They may also ask you for your most recent Straight Talk bill to prove it.

If you want to transfer your account and keep your device, you will be asked to provide your device's IMEI number. Keeping your device also has its benefits.

Your Simple Mobile account transfer should be done within 24 hours. If it takes longer than that you should call customer service immediately.

You can transfer your Simple Mobile account to a new carrier through their website or by contacting customer service directly. Whichever way you find most convenient is the one you should choose.

To transfer online you should follow these steps:

  1. Launch your web browser and open the Simple Mobile website
  2. Hover your mouse over the ‘Help' tab in the main menu and a drop down list will appear
  3. Of the options, click ‘Transfer Service'
  4. You will be redirected to the ‘Transfer Service Instruction' page. Click the tab labeled ‘Transfer My Service Now'
  5. You will be asked which device you want to transfer your account to. Select the appropriate choice and click ‘Continue'
  6. Enter your SIM card number and follow the subsequent instructions.

If the proces above does not work, you should contact Simple Mobile customer service. There are several ways to reach them including phone and email. You can find their contact information on GetHuman.

Summary

Simple Mobile is a prepaid cell service that allows customers to transfer Simple Mobile accounts to a new carrier whenever they want. The device has to be compatible and the number eligible for the transfer to be possible. The process is absolutely free. You can perform a Simple Mobile account transfer online or by contacting customer service.

Keywords

Transfer Simple Mobile account to a new carrier, simple mobile account transfer

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How Do I Transfer My Simple Mobile Account to Another Carrier?

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