Guides pas à pas pour résoudre les problèmes

Instructions to help with popular customer service issues

Popular How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve customer care issues, it is something that we often do for larger companies. A larger company example would be our Sony how to guides page. And also our CenturyLink guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

I need to change time on rental car and phone number not picking up
Flight is delayed and I need to make sure my rental car is available at new arrival tim...
My reservation was cancelled without my consent
You charged my credit card and I never picked up my car rental and I canceled my reserv...
Pick up time foe car is incorrect for ********* at Houston Hobby
I added your insurance to the rental I was supposed to pick up today. Unfortunately I...
I accidentally blocked you from my email of *****@***.com and I have a current car rese...
Someone has added *** dollars worth of insurance to my rental that I didn't ask for our...
I need a new price for my ** passengers van
I need to change the date and time and I can't online
I can’t find my reservation for tomorrow
Tryed complete reservation *********
I need to speak to a supervisor.
Rental needs to modify my reservation **********. The pick up time needs to be...
changing charge card used for an existing Thrifty car reservation and getting the trip...
Need the cancel reservation due to positive covid case in household
I’ll like a refund some things changed on our trip
I want to rent a car right now
See more issues reported by customers

Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. Reference

Guidance for Other Companies

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