Guides pas à pas pour résoudre les problèmes Playstation

Instructions to help with popular customer service issues

Popular Playstation How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Playstation customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Playstation customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Playstation customers

The device management will not allow me to deactivate a PS* that I no longer have acces...
Trying to get my acocunt back so i cna play games. It says from a chargeback i been try...
Hi my name is jackhacker*** and I am having some trouble with my account in three secti...
Money is being taken off my card from playstation
My grandson got my debit card information and started spending all my money and I don't...
I want to stop grandsons use of credit card . His use is unauthorized and way to expen...
Grandson has made a number of purchases without authorization . Want to block his use o...
I can’t login to my account at all I have no backup codes and it’s asking for them. I c...
I changed my phone number now I can't assess my ps* account
It says in banned and I can't play any games I bought online
I ordered a PlayStation console off of the official site a while ago and it never got t...
Hello, my account was hacked this week. It started with them changing my Sign-in ID, wh...
I need to close out my son's recurring purchase at Sie*Playstationnet because he died i...
Hi i have a playstation * I downloaded the free walking dead game episode * from the Pl...
I have delett my son's games by mistake can I get them back
I tryed using a ps plus card but it says please check ur region and i dont know what to...
I can't access online game play on "Ultimate Marvel vs Capcom*" for ps*.* I can access...
An item I downloaded doesn't work on my PS* Pro
See more issues reported by Playstation customers

Does GetHuman write how-to guides because they are a partner of Playstation?

GetHuman has no affiliation whatsoever with Playstation, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Playstation have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Playstation Reference

Guidance for Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!