How Do I Report a Fake PayPal Email or Website?

When you receive a fake email on your PayPal account, you should not open it or click any links on that email. You can know that an email is fake by looking out for fraudulent discount offers or instructions that you are told to follow to avoid suspension of your account. Always forward these fake emails to PayPal so that they can shut them down.

Many people have fallen victim to fraud and scams when they receive suspicious emails from fraudsters. Most of these fraudsters aim to get your private information, especially financial details. "Phishing" is the name given to when other people try to steal your private and sensitive information.

Fraudsters pretend that they are the legal business owners and send you fake emails. These counterfeit emails have links that the scammers ask you to click on to direct you to a phony website. The fraudsters have designed the fake site in a way that attempts to imitate the legitimate ones, and you can almost believe that they are real.

Some of the fake tricks that you can receive include an email that tells you to confirm your data and ones that tell you that your account will be suspended if you do not follow the instructions that they are giving you. These instructions have a period and tell you that you should send the information urgently.

To protect your data and prevent other people from accessing your details, you should never share your private credentials with anyone, even the people you trust. Always ensure that you have a strong password that hackers cannot easily guess. A secure password involves a combination of letters, numbers, and special symbols and is more than eight characters long.

It is essential to change your password regularly, and you should never key in your password when someone is looking. If you get a suspicious email, never respond to it, and never click on the links given by the fake websites. Always let PayPal know when you are receiving these suspicious emails so that they can protect your account.

How to Report a Fake PayPal Email or Website

If you are receiving any suspicious emails on your PayPal account, you should report the problem to PayPal by following the guidelines below. This is how you go about reporting a Fake email or website on PayPal;

1. You will require your PayPal account username and password.

2. Open the fake email

3. Forward the fake email PayPal

4. Do not copy and paste the email because the critical details needed to track down the fraudsters will be lost.

5. Do not alter any information on the email.

6. Do not send the email as an attachment.

7. Delete this fake email from your account after forwarding it to PayPal

8. PayPal will look into the suspicious email sources and block them.

9. After deleting these emails, use your username and password to login to your PayPal account.

10. Look for any suspicious transactions and report them to PayPal.

11. It is recommended that you change your password to protect your account.

12. To change your PayPal password, open the settings on your account.

13. Click on" security" and select "update password."

14. Type a new password, confirm it twice, and then save it.

15. You can also update your security questions to protect your PayPal account further.

16. You can PayPal through calling contact them, sending an email or reaching them through PayPal Facebook and Twitter handles

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Report a Fake PayPal Email or Website?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for PayPal Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like PayPal in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Report a Fake PayPal Email or Website? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

PayPal

Asked 4 years ago
Updated a year ago
Viewed 2,569,816 times
PayPal
How to report a fake PayPal account or website
reporting fake email or website to PayPal

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!