How Do I Transfer Money Online Using Pnc Financial?

Although it may be impossible to transfer money directly from your PNC bank account to a different account when transacting online, the Zelle mobile app allows you to do this. All you have to do is create an account after downloading the mobile application, select the payment recipient, and send the money. If the payee does not have a Zelle account, you can possible to cancel the transaction.

If you bank with PNC Financial and find it difficult to send money online, this guide is for you. It is even more difficult if you have to send money to a recipient in a different country. PNC does not offer any straightforward guidelines on how to complete an online money transfer which leaves most customers in the dark.

The good news is that they have partnered with a third-party service that allows customers to complete online money transfers. Zelle offers a relatively straightforward online money transfer procedure for PNC customers. Given that they partner with multiple banking institutions, it may be difficult to initiate an online money transfer through Zelle if you have a PNC financial account.

Guidelines for Transferring Money Online Using PNC Financial

Download the Zelle Mobile ApplicationThe Zelle mobile app is available for both Apple and Android users. It is possible to create an account with Zelle even if your bank has no partnership with them. However, you do not necessarily have to create an account if you bank with PNC financial as they have an existing partnership.

After opening the mobile application for the first time, you must log in or create an account. Zelle online accounts are created with basic details such as contact information and a debit or credit card linked to an American bank account. You also need an email address.

Open the Application

After logging into the Zelle application, you will be redirected to the homepage. There are two options on the homepage: 'send' and 'request.' Since you are looking to transfer money to a different account, select the send option. If you are using their application for the first time, you will need to give access to your contacts.

Select the Recipient

From the list of contacts, select the person you want to send money to. If you want to send money to someone not in your contacts, you can add them by entering a phone number or email address in the tab at the top of the screen.

In cases where the recipient has an account set to both their phone number and email address, you may have to pick between the two. If they have signed up for Zelle services, they will receive a notification that money has been sent to their account. If they do not, they will be invited to sign up with Zelle.

Select the Amount to Send

Entering the amount to transfer should be easy and straightforward. However, there may be limits on the amount you can transfer at once, depending on the banks involved. If you plan on sharing a large sum of money, it is possible that you first confirm with PNC financial customer care to make sure that it is possible.

Tap 'Review' and 'Send'

This completes the process of transferring money from your PNC account to the recipient's account. After sending the payment, the recipient will be notified that a Zelle payment has been made to their account via email or text message. After sending payments, the transactions can only be cancelled if the recipient has not signed up for Zelle services. To cancel the payment if they do not have a Zelle account, navigate to the activity page and select the payment to be cancelled.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Transfer Money Online Using Pnc Financial?

Why does GetHuman Write How-to Guides for PNC Bank Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like PNC Bank in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Transfer Money Online Using Pnc Financial? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

PNC Bank

Asked 3 years ago
Updated a year ago
Viewed 1,349,891 times
PNC Bank
Guidelines for Transferring Money Online Using PNC Financial
How do I transfer money online using PNC Financial?
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!