Guides pas à pas pour résoudre les problèmes Optimum

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

I want an optimum card paired with my wife's current card to replace mine *which is on...
Bad service * internet
What will my charge be for internet service only. I now have phone and TV.*Bill
Update our WiFi services
I have cancelled service for account *****-******-**-* on November *******. I receiv...
I’m trying to play a show on demand on Cinemax. It states I need to subscribe. I alread...
I’m being charged ** dollars when I paid my last bill before terminating my services
I would like to change my pay date until the *rd of the month, that's when I get my che...
Downed cable in driveway.
Downed wire in driveway.
I need to cancel my Optimum service* I moved out of service area.
Turn my internet back on. You self piece of *****.
cancel service because im moving
Want to add my phone number to my Optimum account (for fuel purchases). Just changed my...
how do I get the time on my altese * boxes?
I had a service issue. I was told that there was an outage in my area. The person I spo...
We are waiting for technicians to come to our store location to set up new phone lines...
Internet not working properly, poor connection and security issues.
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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