Guides pas à pas pour résoudre les problèmes Optimum

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

internet connection issues
Need to transfer billing to my account
My wired internet connection keeps cutting out
Can you add a card please
Please call regarding optimum triple play billing.
I Recently got a new box and return the other one and they are charging me for an extra...
What has happened to the Music Channels on Optimum Cable? Everyone I talk to dodges my...
I need to renew my plan for another year and want to make some changes or get another p...
I can oly pay $***. Can i still keep my service
My *G internet network is not available
we keep getting harassing calls from you saying that since we no longer subscribe to Op...
Bill was paid. Service still turned off
Internet not working. Want to get it working.
We have no internet. Is there an outage in the Deer Park area ? Zip code *****
My app in Google play store was removed and we need to fix urgently, we have submitted...
Get a copy of the bill
Internet and phone was not working. Seems to be back on now. Need to cancel technician...
I am having problems with my TV reception and my Internet service
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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