Guides pas à pas pour résoudre les problèmes Optimum

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

This process is retarded
Received email stating that I won a award from optimum. Is this a scam?
Internet outage in Jefferson Township nj starting at approximately *:** pm ET
just calling to see if you received my payment ***-***-**** is my phone number i sent...
Two things.'*I would like to have copies of my bills for all of **** and also ****. I...
I need to add the name of my employee to this account for service related issues, i.e p...
Incomplete installation issue.*Internet is on, cable is not.*Message on my on-line web...
Ongoing Cable TV issue with unauthorized channels.
Cable box isn’t turning on
My bill went up when told it wouldn't change
I have called ** times to get my old number ***-***-**** ported to my new account. Opti...
Where is my technician?
Disconnect Service with Optimum
My Samsung Optimum Cable keeps showing error has occur please call customer service...
I want to cancel optimum service and switch to Verizon. I can drop off my own boxes and...
I have nor cable tv service to my tivo via cable cards or to my drv
I cannot connect to there hotspot called AlticeWiFi i am in range i have * bars but whe...
Phone service has been out for five days
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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