Guides pas à pas pour résoudre les problèmes Optimum

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

Hi My dog eat my * remotes. and i have been trying to replace. Can you ship them to m...
I need to switch cards for autopay before tomorrow
Internet is NOT working in one of our rooms and we pay *** a month for your services! T...
I want to switch cards for autopay
I want to change to different card for autopay
OPTIMUM IS CHARGING ME $***. FOR UNRETURNED EQUIPMENT. THIS EQUIPMENT (A SAMSUNG CABL...
Both cable tv boxes display ERR, screen displays “An error has occurred. Please call...
want to block email addresses
I have my own modem and the internet speed is really slow. I'd like to get an optimum modem.
Nuff things budday that is nuff work I fed up
hi I got a problem!! my cable box is blew I connected but it failed to light up to on...
Did not receive a bill in January
Need a service rep to come to my business
i need help paying my bill. Covid set us back. We may have to cut the cord. I'd like to...
need to speak to a optimum representative about returning equipment
Hi, I'm having a hard time getting in touch with a live person over the phone. We are a...
I paid for a specific cable package and have not been given that package for the agreed...
I am being overcharged and need to check the status of my account. Then do a seasonal h...
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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