Guides pas à pas pour résoudre les problèmes Optimum

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

My service is turn off need to make a payment
Trying to set up optimum I’d but it says you need to use the internet but I can’t bc it...
I need statements with payment description
Internet is not working. We have ***mbps internet speed on paper. But download speed is...
I’d like to get Internet for my home zip code *****
My internet doesn’t working
A month ago i bought a box and WiFi. I recently bought a new tv and can not connect the...
My dog chewed the remote
I received $*** credit from optimum I would like to apply it to my bill I used the corp...
I have decided to discontinue my service with your company. I would like to return your...
No service at ** Pogany St, Norwalk, Ct
Need wifi fixed. Service is a problem
Need to check status of modem that I ordered for internet issues
I need to find the status of the modem I ordered for internet issues
Need a new cable box and can’t go to the store
I would like to cancel mu old Optimum service since I moved homes
Cambiar el usuario de mi cuenta de internet
I want to reschedule my installation appointment to Saturday, August **st.
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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