How Do I Change My Email Address on Match.com?

Match.com makes it a cinch to update your email address, username, date of birth, and location as well as provides options if you encounter difficulty. Likewise, Match.com makes it easy for subscribers who have forgotten their email address.

Feb 19, 2020

Match.com, with its approximately 10,000 paid subscribers, is one of the Internet's most popular dating sites. This is primarily because of the straightforward simplicity of using the site. Match.com makes creating profiles, viewing profiles, messaging, etc. easy and intuitive. Changing your email address on Match.com is just as painless, as well, as is changing other profile information.

How Do I Change My Email Address On Match.com?

Match.com makes changing your email address associated with your account a painless process.

  1. Navigate to Match.com and login to your account.
  2. Select Settings (the gear icon).
  3. Select Sign Up Information.
  4. Click the Change Sign-up Info button.
  5. Enter your date of birth and reenter your password to verify that it's you.
  6. If present, check the I'm not a robot. box.
  7. Locate the Email option and enter your desired email address.
  8. Click Continue.

You'll notice that you can also change other information on the Sign-up Info page, including your username, date of birth, and location. Use the steps above to change this information, as well.

If you encounter issues updating your email, you can navigate to Match.com's Help page for assistance. Alternatively, you can contact Match.com Customer Service directly. Note that only one email address may be linked to a Match.com account, so the problem may be that the email you're trying to use is associated with an account you setup in the past.

What Do I Do If I Forgot My Email Address?

If you've forgotten your Match.com email address, navigate to Match.com's Forgot email page. You'll be prompted to enter your Username/First Name, Password, Date of Birth, and Zip Code. Once the fields are filled, click the Retrieve Email button. Should you encounter issues, navigate to Match.com's Help page for assistance or contact Match.com Customer Service directly.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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GetHuman has been working for over 10 years on sourcing information about big organizations like Match.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Email Address on Match.com? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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