Guides pas à pas pour résoudre les problèmes Fitbit

Instructions to help with popular customer service issues

Popular Fitbit How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Fitbit customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Fitbit customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Fitbit customers

My versa * fitbit watch is rejecting pairing with my phone's bluetooth
My battery was very low (*%) so I plugged in to Charger. An icon of a ! inside a circl...
My order was delivered to the wrong adress.**It was Purolator who did the delivery**Wha...
I have the Fitbit Inspire *: I cannot see the screen in the sun* I tried ensuring sleep...
I AM ** YEARS OLD, TRYING TO GET USE OUT OF A FITBIT*JUST THE SIMPLE THINGS TO STAY HEA...
Hello, I am checking on an order placed ******* for a Luxe that was scheduled to ship i...
I have a fitbit versa * (** months old) and the screen is completely blank. The fitbit...
Th Fitbit that I got as a gift from my daughter on Sept. **** lost its band. I contact...
Fitbit versa * will not charge. Followed restart tips. Owned just ** months.
On April **, **** I placed an order for the gorjana Luxe special edition, along with* o...
Iconic not showing heart rate,not showing steps. Have tried reseting many times nothing...
Have cancelled S*************** Twice And ther. Still billing me.Diane Acosta **********
I have a versa* which will not swipe to any screens and is stuck on the clock face. I h...
charge *. flick of wrist does not cause display
My charge * has lost the LED so I can't even see the time. Before that happened I lost...
My email addressed changed and I do not remember my password. **I do not have access t...
I need a new band. This is the second time in a year that the band connected to the cla...
Versa* h*rteste Tracking is defective. No led light. Firmware is new reboot and reset d...
See more issues reported by Fitbit customers

Does GetHuman write how-to guides because they are a partner of Fitbit?

GetHuman has no affiliation whatsoever with Fitbit, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Fitbit have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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