Guides pas à pas pour résoudre les problèmes Fitbit

Instructions to help with popular customer service issues

Popular Fitbit How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Fitbit customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Fitbit customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Fitbit customers

It is not reading anything on the watch it's not given the stepsit's not reminding me t...
I have a brand new Fitbit and it doesn’t seem to sync my sleep pattern every night why...
My fitbit is working fine. And the app on my phone has also been working fine. However...
unable to log into my account please help
Fitbit charge * wasn’t syncing to iPhone XR. Switched phone off*on still not working. D...
I cant sync my versa lite.
I have a fit bit aria scale I cannot connect it to my spectrum network. It says Fitbit...
I lost my charge how to obtain a new one ?
My Fitbit app and watch are reading different *Have you restart phone to get proper miles
Charge * will not record heartbeat
My fit bit screen has a crack in it , I have a second faulty one with a good screen on...
Versa. Battery died. Have been trying to recharge but when I go into the app it says t...
Hi, I've had you charge * for a couple of days now, but because of my location it doesn...
impossible de changer la configuration de ma balance ARIA apres un changement de live box
My versa *’s battery no longer chargers. Support assisted. Could not reboot. Sent me...
El reloj Fitbit versa * ni me quiere encender desde ayer
I put in the incorrect email for my new fitbit.**I entered *****@***.com and it should...
I purchased my Fitbit from amazon in October. I loved it. About week ago it only *Shows...
See more issues reported by Fitbit customers

Does GetHuman write how-to guides because they are a partner of Fitbit?

GetHuman has no affiliation whatsoever with Fitbit, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Fitbit have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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