Guides pas à pas pour résoudre les problèmes DHGate.com

Instructions to help with popular customer service issues

Popular DHGate.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common DHGate.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing DHGate.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other DHGate.com customers

I ordered a hand bag and got charged and never got the item and I ordered it in November
my card is being declined because im not able to put my new address.
I am not able to change my old address in DHGate there for my purchases is being declin...
Sorry, you did not understand my problem. I am unable to interact with DHgate as I am n...
It says they will refund my order but they haven't gave my money back.
two of my items have been taking by customs and i can’t apply for refund because it say...
my item has been taken by customs on two different items and the people are telling me...
hi, i received for email from dhgate.come a code coupon (**$ off) that i can use for al...
A fraduatlent order was made
I order something it says payment at risk contact your bank tried multiple cards and co...
I wanted to buy an xiaomi air purifier *c from EU warehouse in spain with guest account...
My order number is ***********. Confirmed Jan **. Sent Jan **. Have NoT received. Forgo...
All I need is a printout of my invoices from June of **** till January **** that was se...
I am using an Android phone and DH Gate's App to try and scan a barcode for an item. Bu...
Paid for item which was returned to sender, didn’t even arrive in the U.K., opened disp...
This is the second reminder.*I need to know information about my order that never arriv...
I ordered two products from a store in DHgate, but a total of * product prices were wit...
My order number is ************Delivered to wrong address.*I
See more issues reported by DHGate.com customers

Does GetHuman write how-to guides because they are a partner of DHGate.com?

GetHuman has no affiliation whatsoever with DHGate.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of DHGate.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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