Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
mobil phone doesn't work
I am having issues activating the internet via the app
I want to pay my bill on ****
I thought I have auto pay. I don't. I would like to be put on auto pay please.
I'm being billed but I never had Comcast service at all. No one ever installed it and I...
I did not have service for a month and they are trying to charge me for it.
need to transfer accout and select new plan
I need to update my order and add * more tv boxes to my account.
Throughout **** I have had Several Outages in my area. Today alone, i am on my * outage...
Report death and close account
I'm trying to get someone to come buried my line in the ground
Billing issue. Xfinity has gone paperless. I want to change the email address they are...
Not receiving emails* messages that email messages exceed limit* deleted messages but s...
I'm trying to get a human being to talk to at Comcast for technical service
incredible you provide no human interaction to customers. I have tried to log into my a...
want to find out if we have a static IP on our business internet account
I can't get Comcast to answer me about transferring my internet service and I need this...
When I called Xfinity and told them that I had to leave my home in the middle of the ni...See more issues reported by Comcast customers
GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.