Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
I need to discuss my bill and Why it increased
I want to drop voice service* but need to know how it will affect my charges before I do.
Why is so low internet speed all Saturday. I pay for *** Mbpm but recorded speed is...
Need to speak with a customer service about billing issues because the automated servic...
I need to talk to an agent and find out why my autopay is disabled It has always work...
We want to upgrade one of our boxes. Can we do it at the Comcast store?
Need balance on my bill
Talk to agent about changing our tv package
I'd like to downgrade my tv channels
My security is weak and I want to know if I there’s anyway to fix it
I want to cancel my service at **** redrock dr.
My neighbor has comcast basic but does not have a list of channels available. His zon...
Need to change from *g*To*.*g
Issue noticed at *AM by my wife! * it's **** hours and problem not resolved.
I’ve spent two days trying to get a customer service rep on the phone through the...
I need to talk to a human with Xfinity internet set everything up online but need techn...
I only get internet in my bedroom and I need it in hole house
Need to cancel TV and Home Security. Want to keep internet.See more issues reported by Comcast customers
GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.