Guides pas à pas pour résoudre les problèmes Care.com

Instructions to help with popular customer service issues

Popular Care.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Care.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Care.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Care.com customers

My membership was canceled. Why? I emailed twice a week ago with no reply. I have years...
The submit button won’t work when I go to downgrade my account. I don’t want to be char...
I've been trying for ** minutes to cancel my account with care.com. The phone number p...
When I type my issue I'm having, it says to call care.com but when I try to do that, i...
I had an account in ****. I don't remember the password. I can't put a new password in...
Trying to post an ad and I keep getting an error message "valid care giver type"
My account was deleted and I don't know why. I had just completed my profile and had no...
I can't reset my password. The link you send times out on my phone, tries in different...
I want to cancel my account . Stop charging my credit card for any future pmts. I have...
I want to call care.com and get it fixed. It’s their problem, not yours. I won’t pay yo...
I can't log back into my account. I'm not able to reset password. I've tried creating a...
Can't remember password. When I receive an email to reset my password, it gives me a li...
Hello, **I found out I signed up for the wrong account. I wanted to become a caregiver...
Good morning,*I want to change the name on my account profile from: William Close to Ch...
my credit card was comprimised cant log into chat without password how to log on now
My phone number has changed. How do I correct it?
My account does not work or recognize my email since this morning.
I noticed my debit card was charged a fee . I haven't used Care. Com in years now. I ha...
See more issues reported by Care.com customers

Does GetHuman write how-to guides because they are a partner of Care.com?

GetHuman has no affiliation whatsoever with Care.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Care.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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