Guides pas à pas pour résoudre les problèmes

Instructions to help with popular customer service issues

Popular How-to Guides

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What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve customer care issues, it is something that we often do for larger companies. A larger company example would be our Metro PCS how to guides page. And also our American Airlines guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

Can not get into my account card is activated
I haven't received my card yet
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Forgot my login information
I have $**.**:on my card and I cannot transfer my money to any other cards
Hi I need to get my card expedited
I cant find my account and balance info
I lost my card and my money the *** dollars from the irs was put on it and I need my mo...
* I'm trying I'm trying to reset my password and every time that I do and I go...
Can you please send me my user name and pass code to this car last * on card **** my na...
I've been waiting on a replacement card and havent got it yet I need to know if they ev...
I got this card but I didn't apply for it
o got this card but I didn't ask for it
who open this account and when
My card was closed so my account is temporarily locked and I need to get the issue reso...
My first stimulus check went to child support and because of that I threw my card away...
I got my new card in the mail. I tried to activate it online like they say to but it sa...
My previous card was damaged and I just received my card yesterday after a long wait I...
See more issues reported by customers

Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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