How Do I Check the Status of My Unemployment Claim with the California Employment Development Department (Edd)?

Learn how to check the status of your unemployment claim with the California Employment Development Department.

The California Employment Development Department (EDD) is a state agency that provides a variety of services to businesses, employees, workers, and job seekers in California. Originally founded in 1935, the agency provides several benefit programs including Disability Insurance (DI), Paid Family Leave (PFL), and Unemployment Insurance (UI). These programs are meant to provide financial stability to communities.

If you need to check the status of your unemployment claim with the California Employment Development Department (EDD), follow the steps as outlined below:

After you file your claim, certain documents will be mailed to you within two weeks. These documents include:

  • Notice of Unemployment Insurance Claim Filed
  • Notice of Unemployment Insurance Award
  • Employment Development Customer Account Number Notification
  • Unemployment Insurance Benefits: What You Need to Know (PDF)
  • Continued Claim (PDF)

If you don't receive these documents within two weeks of submitting an application, you will have to contact the California Employment Development Department on the status of your claim.

Call Into California Employment Development Department's Customer Support

You can call into the California EDD's customer support team for an update on your application status. Make sure to have all of your application details on hand, so the customer support representative can help you easily.


Contact California Employment Development Department's Customer Support Via Live Chat

If you prefer not to speak over the phone, you can contact the California EDD's customer support team via live chat. Note while it is safe to share some information over live chat, it's not recommended you share personal identity details such as a social insurance number over a live chat.


Explore California Employment Development Department's Help Pages

If you're on long hold times, the California Employment Development Department has Help Pages that may help to answer your question. With some exploring, you may be able to find something that was missing or wrong with your application, which can give you insight into the delay. The California Employment Development Department website can also have updates discussing any delays or prolonged wait times on applications.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Check the Status of My Unemployment Claim with the California Employment Development Department (Edd)?

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California Employment Development Department (EDD)

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