BB&T Bank Customer Service

Contact BB&T Bank & solve common issues

Use BB&T Bank's Phone Number

BB&T Bank's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about BB&T Bank. Below you will also find the phone and non-phone-based contact information we've gathered.

BB&T Bank: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for BB&T Bank.
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Click below to show 1 more questions, answers, and complete guides to common BB&T Bank customer support problems.

Contacting BB&T Bank customer support

Below you can compare and contrast the 7 ways to contact BB&T Bank by looking at which ones are the fastest and which ones other customers recommend the most for solving BB&T Bank customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact BB&T Bank across the following channels: Phone, Web, Twitter.

Phone number / contactWaitVotes
888-228-6654
Customer Service
3 mins1196
800-476-4228
Credit Card Customer Service
20 mins2024
888-562-6228
Auto Loans
24 mins1608
800-295-5744
Mortgages
38 mins1698
800-226-5228
Fraud Reporting
21 mins2068
Online Help at bbt.com
Customer Service
< 2 hrs1811
https://twitter.com/BBT
Customer Service
14 mins869

Recent reasons customers contacted BB&T Bank:

I need someone from ACH to locate a tracking ID number to send back my paycheck from UB...
I am looking to get the mailing address and*or fax number for the bank's research and a...
I need a ** day pay out for refinancing
I need a ** day buy out for refinancing
I deposited money into an atm and it didn't read all my bills correctly so I asked it t...
Doris Fellows has been a client of Suntrust*Truist for many years. She died...
Call BB&T bank in Margate which is in a plaza called so I don't know where I wrote it a...
i have a check on hold from we buy any car and the bank is trying to see if the check i...
Loan question *How to sell our boat that currently has a loan through bb and T. Do we m...
Locked out of online account access
Unknown charges on the credit card. Have over * random charges from doordash that was m...
Almost impossible to actually talk to a rep*I need my account number and roughing numbe...
Made the wrong transaction on zelle
I have a new email address l want to pass onto BB*T. *It's MYLESSYKES**@GMAIl.COM
hi can I get my card back please I asked to block it yesterday

Help me with my issue

Does GetHuman work with BB&T Bank?

GetHuman does not work with BB&T Bank's customer support operations, directly or in any other way. GetHuman has no partnership or relation to BB&T Bank at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check BB&T Bank's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting BB&T Bank at a Glance

BB&T Bank has no chat option
BB&T Bank has no customer email
BB&T Bank has 1 help forum
BB&T Bank has 1 twitter handle
BB&T Bank has no facebook page
Contact information overview

Contacting Other Companies

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