Guides pas à pas pour résoudre les problèmes Apple

Instructions to help with popular customer service issues

Popular Apple How-to Guides

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Quels sont les meilleurs téléphones pour les enfants ?Comment changer l'adresse e-mail de mon identifiant Apple?Comment récupérer mon compte Itunes?Comment porter mon Iphone sur un nouveau téléphone?Vaut-il la peine de continuer à mettre à jour mon logiciel Mac OS?De quelle taille d'iPhone ai-je vraiment besoin?Comment effacer mon historique Internet et de navigateur sur Safari?Vaut-il la peine de continuer à mettre à jour le logiciel de mon iPhone?Vaut-il la peine de continuer à mettre à jour le logiciel de mon iPhone?Comment passer une commande pour l'événement Apple Black Friday?Comment trouver les offres du Black Friday pour Apple?Comment trouver des offres Cyber Monday pour Apple?Comment retourner un article à Apple de leur vente du Black Friday?Comment retourner un article à Apple suite à leur vente Cyber Monday?Comment passer une commande pour l'événement Apple Cyber Monday?Comment échanger un article d'Apple?Apple paie-t-il les frais d'expédition lors des retours ou des échanges?Comment retourner un article d'Apple?Comment obtenir un remboursement d'Apple?Comment suivre mon retour Apple?Comment trouver mon iPhone manquant?Comment réinitialiser le mot de passe de mon iPad?Comment changer mon mot de passe Apple ID?Comment modifier mon adresse e-mail Apple ID?Je ne peux pas me connecter à mon identifiant Apple, que dois-je faire?Comment télécharger à nouveau l'App Store?Comment trouver le numéro de série sur mon Mac?Quelle est la politique de retour d'Apple?Comment réinitialiser mes questions de sécurité?Comment résilier mon abonnement iTunes?Voir plus ancien

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Apple customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Apple customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Apple customers

Face ID not available on this iPhone
Need Apple ID, see if there was a tracker put in my phone, unlock phone with new Apple...
I need to have the ability to download apps for free. I am a senior and have a fixed in...
I have an automatic withdrawal on a card. I want to know what it’s for. I
Question about automatic charge on credit card. I need to TALK to someone
I have been charged for numerous charges $**.** and $*.**.*Not a clue why you are charg...
Pairing an Apple watch after it’s paired with another persons AppleID
Estoy tratando de ordenar un iPhone
I bought iphone ** pro max *** gb phone on **th July ****. I was interested in only gol...
I was called by someone saying I was hack
I am trying to send a photo to my facebook page. Can you walk me through it?*I have an...
I want to know if Apple sent me this email. If they did, will they stop the payment? I...
I received email that my credit card is being charged $**.** for a game no one here ord...
I received an email from Apple stating that my phone has been compromised and want more...
I’m using my Mac book air and I’ve been trying to login my Apple ID but it has been loa...
Mom’s iPhone will not connect to cloud.
I need to check if I purchased my Iphone * SE directly from you? I can’t find my reciep...
Got a voicemail that my iCloud account may have been breached. Who do I need to contact...
See more issues reported by Apple customers

Does GetHuman write how-to guides because they are a partner of Apple?

GetHuman has no affiliation whatsoever with Apple, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Apple have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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