Guides pas à pas pour résoudre les problèmes Apple

Instructions to help with popular customer service issues

Popular Apple How-to Guides

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Comment débloquer mon Iphone ?Comment changer le mot de passe de mon identifiant Apple ?Comment annuler mon forfait de stockage Icloud ?Comment puis-je annuler mon essai gratuit avec Itunes Music ?Comment changer la langue sur mon Apple TV ?Comment récupérer un compte iTunes désactivé ?Comment trouver le numéro de série sur mon Mac ?Comment retélécharger l'App Store d'Apple sur mon Mac ?Comment retrouver mon Iphone manquant ?Que dois-je faire si je vois le message « Erreur réseau » ou « Pas de connexion réseau » ?Quels sont les meilleurs téléphones pour les enfants ?Comment changer l'adresse e-mail de mon identifiant Apple?Comment récupérer mon compte Itunes?Comment porter mon Iphone sur un nouveau téléphone?Vaut-il la peine de continuer à mettre à jour mon logiciel Mac OS?De quelle taille d'iPhone ai-je vraiment besoin?Comment effacer mon historique Internet et de navigateur sur Safari?Vaut-il la peine de continuer à mettre à jour le logiciel de mon iPhone?Vaut-il la peine de continuer à mettre à jour le logiciel de mon iPhone?Comment passer une commande pour l'événement Apple Black Friday?Comment trouver mon iPhone manquant?Comment réinitialiser le mot de passe de mon iPad?Comment changer mon mot de passe Apple ID?Comment modifier mon adresse e-mail Apple ID?Je ne peux pas me connecter à mon identifiant Apple, que dois-je faire?Comment télécharger à nouveau l'App Store?Comment trouver le numéro de série sur mon Mac?Quelle est la politique de retour d'Apple?Comment réinitialiser mes questions de sécurité?Comment résilier mon abonnement iTunes?Voir plus ancien

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Apple customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Apple customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Apple customers

My son doesn't know his Apple ID email password and Now locked out of his phone for ** days
Inquiring about a new iPad Air Gen * with trade-in
My account is blocked. I can’t download apps
Unexplained Apple Bill for $**.**
I bought an iPhone an I can’t download any app
I am being charged for something I did not order . I need this taken off and me accou...
Pending on bank account $***.** *Apple.com billing. Received a call from fraud departme...
My computer has a flashing? On the front.
I have apple care and I cracked my screen on my I phone ** model number MLAA*LL*A*Seria...
I need to delete the current payment information from my Apple ID
I was needing help identifying my old i phone i lost or it was stolen not sure abou...
My friend lost her iPhone
Mi iPad la conecte a una red de internet y en cuesti*n de segundos me apareci* el sigui...
FaceTime screenshot issues
Could not sign into phone with Passcode. Gave the message: Security Lockout.
My iphone is not turning on.
Unrecognized charge want the money refunded back to my credit card and cancel the subsc...
I can’t add anew credit card change my phone number get correct me pass change word or...
See more issues reported by Apple customers

Does GetHuman write how-to guides because they are a partner of Apple?

GetHuman has no affiliation whatsoever with Apple, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Apple have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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