Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Amazon customers
I need Amazon to cancel the offer if free prime for a month. It expires today.
Pay to*New Amount*AMAZON PRIME**X*AD*ZB* *$**.**
Error in shipping address
How can you charge me for a prime account when things are not being delivered on time a...
ORDER * ***-*******-******* sent email saying they are refunding my payment.*Apparently...
I missed this to long ago but some sweet lady helped me correct my account, she was won...
Got an email saying I didn’t return the scale I bought and will be charged for it. I re...
I just want you to know I recieved a pair of small adidas shorts today that I did not o...
My orders keep getting delivered to my neighbors house. We live in the country. No exc...
My Firestick is not working says to contact Amazon customer service
I want to cancel my Amazon prime and am in Europe and having difficulty logging in as I...
I need to add my email address to my profile. So i can have a return label printed out...
My address that you have is incorrect and it will not allow me to change it. Two weeks...
Both glass jars of strawberry jam came broken in pieces. I want a refund!!
I would like to know how someone can order from my account without my permission I didn...
Got a charge on a credit card Amazon Chase card that I no nothing about
Want to complain about the delivery driver, Hermes today, he delivered to a neighbor al...
EVERYTIME I am supposed to get a delivery from Amazon..the delivery driver whether it b...
See more issues reported by Amazon customersGetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.