Guides pas à pas pour résoudre les problèmes Amazon

Instructions to help with popular customer service issues

Popular Amazon How-to Guides

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Combien coûte Amazon Prime ?Amazon propose-t-il un essai gratuit d'Amazon Prime ?Comment afficher mon historique d'achat Amazon ?Comment puis-je modifier l'adresse de livraison de ma commande Amazon ?Comment mettre à jour la carte de crédit enregistrée avec mon compte Amazon ?Comment envoyer une carte-cadeau Amazon à quelqu'un ?Que dois-je faire si mon code de réduction n'a pas été appliqué à ma commande Amazon ?Que dois-je faire si Amazon a perdu ma commande ?Comment puis-je demander une correspondance de prix à Amazon ?Comment signaler une baisse de prix sur quelque chose que j'ai récemment commandé sur Amazon ?Comment trouver un emplacement Amazon Locker ?Comment bénéficier de la livraison gratuite pour Amazon ?Comment puis-je vérifier le solde de ma carte-cadeau Amazon ?Comment annuler ma commande Amazon ?Comment obtenir un remboursement pour ma livraison Amazon Fresh?Que faire si ma livraison Amazon Fresh est en retard?Comment récupérer mon e-mail et mon mot de passe Amazon Fresh?Comment commander la livraison d'Amazon Fresh?Comment m'inscrire à Amazon Fresh?Amazon Fresh livre-t-il aux hôpitaux?Comment consulter l'historique de mes achats?Comment demander une correspondance de prix?Comment changer mon numéro de téléphone?Comment trouver un emplacement de casier Amazon?Comment supprimer des livres sur un Kindle?Quel est mon code d'accès de sécurité?Que dois-je faire si j'ai un code de carte-cadeau illisible?Comment annuler un abonnement vidéo à Starz, HBO ou à d'autres endroits d'Amazon?Comment suivez-vous un colis qui est retourné?Comment puis-je vérifier le solde de ma carte-cadeau Amazon?Voir plus ancien

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

I need Amazon to cancel the offer if free prime for a month. It expires today.
Pay to*New Amount*AMAZON PRIME**X*AD*ZB* *$**.**
Error in shipping address
How can you charge me for a prime account when things are not being delivered on time a...
ORDER * ***-*******-******* sent email saying they are refunding my payment.*Apparently...
I missed this to long ago but some sweet lady helped me correct my account, she was won...
Got an email saying I didn’t return the scale I bought and will be charged for it. I re...
I just want you to know I recieved a pair of small adidas shorts today that I did not o...
My orders keep getting delivered to my neighbors house. We live in the country. No exc...
My Firestick is not working says to contact Amazon customer service
I want to cancel my Amazon prime and am in Europe and having difficulty logging in as I...
I need to add my email address to my profile. So i can have a return label printed out...
My address that you have is incorrect and it will not allow me to change it. Two weeks...
Both glass jars of strawberry jam came broken in pieces. I want a refund!!
I would like to know how someone can order from my account without my permission I didn...
Got a charge on a credit card Amazon Chase card that I no nothing about
Want to complain about the delivery driver, Hermes today, he delivered to a neighbor al...
EVERYTIME I am supposed to get a delivery from Amazon..the delivery driver whether it b...
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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