Not only do we write step by step manuals for how to solve common AT&T customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AT&T customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other AT&T customers
I had * cell phone lines and wanted to go to one but they shut the wrong phone off and...
no internet connection
I have been told I can get a refund for a pre-paid plan but I have to go to the store w...
I want my account number of my at&t prepaid sim card *My number is ***-*** - ****
I have been an AT&T customer since.. I can’t recall the year but it was the iPhone for...
I returned your products to fedex as you requested. It was returned to the Roseville, M...
our computer was hacked and we are not receiving emails and we have lost our address book
cancellation of phone service ********** on account ************ immediately
Hi,*I bought last July **** a refurbished Sonim XP* device (mobile cell phone) from an...
Internet keeps cutting out. Need to know how to put router into bridge mode to use my G...
Internet problem every time I get on the internet it goes out losing connection every t...
Hi can’t activate my account
I need to speak with someone about activating my digital phone line and some trouble wi...
I’ve been trying for two months to contact AT&T. I can’t get through either by chat ema...
I need to cut back on expenses and reduce my monthly costs,basic service and wifi
I'm moving. I scheduled service to be terminated on Jan *. We didn't move yet and I n...
I spoke with four different people last night and you should have the taped messages. B...
I'm moving. I expected to move by Jan *. Didn't move yet and phone has been disconnec...
See more issues reported by AT&T customersGetHuman has no affiliation whatsoever with AT&T, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AT&T have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.