How Do I Get Back into My AOL Account If I Don't Know the Password?

To reset your AOL password, you can either go to www.aol.com or use the Sign-in helper. On www.aol.com, you need to enter your e-mail address and then click "Forgot Password." The website will then prompt you to pick a phone number or e-mail address to recover your account. Similarly, the Sign-in helper will ask for an e-mail or phone number associated with your account, and then send further instruction on how to reset your password.

Mar 23, 2020

AOL, originally known as America Online, has been a web portal and e-mail service provider for many years. Many of us can recall making our very first e-mail account with AOL and the excitement that came with it. It may have been a while since it has even crossed our minds, so it's understandable to forget your login information. If you are trying to utilize your account again or simply take a trip down memory lane, there are a few ways you can reset your AOL password and regain access to your account.

One way to reset your AOL password is to by navigate to www.aol.com. In the upper right hand corner, click "Login/Join." Enter your username or e-mail address and click the blue box that says "Next." On this page, there is a button that says "Forgot Password?" in blue. When you click this, you will see phone numbers and e-mail addresses associated with your account. Click either one of the phone numbers or e-mails and AOL will send you a text message or e-mail with instructions on how to reset your account. If you cannot access any of those phone numbers or e-mail addresses, click on the button that reads "I need more options," and AOL will navigate you to a separate page with more instructions.

Another way to reset your AOL password is to directly navigate to the Sign-in Helper. On this page, you can enter your e-mail address or phone number associated with your account. You will then be presented with further instructions on how to reset your password.

No matter why you want to reset your AOL password, you can be rest assured that it is fairly easy to do so. The website has simple steps for you to follow, ensuring that you will be able to access to your account in no time!

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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